SHIPPING&RETURN

Find virgin hair offer free shipping on all order over $1000 per order .

About shipping :

On average it takes 3-5 days for stock hair and  1 to 2 weeks for customized orders.  Orders are shipped Monday-Friday out of our warehouse. Please make sure your billing and shipping information are 100% correct and match the card you wish to use. 

When shipped, orders will take a few hours to update tracking. You will get a shipping confirmation once shipped.

International Orders:
VAT and customs fees may be payable for custome when they import goods into their country. These costs are the responsibility of the importer and not the sender. Any orders rejected by the customer due to not wanting to pay these additional fees that are in the destination country will incure additional costs of return postage which will be taken from any applicable refund.                          Or contact us angela@findvirginhair.com that we could give you some suggestion.

Can I cancel or change an order after I've placed it?

Once you submit an order, the shipment process begins immediately and we are unable to honor requests for item changes or order cancellations. Once you have received your order, we would be happy to assist you with an exchange or return.

How to return the pacakge?

Any unwanted products can be returned for a refund within 30days of purchase as long as the product is still in its original, unopened packaging with all security tags still in place. We reserve the right to refuse returns of unwanted products for any reason, at any time.

Unwanted products that are returned within 30 days of purchase will receive a 100% refund.

We appreciate your understanding. If you need immediate assistance, please contact us at angela@findvirginhair.com.